More snags for Telecom XT
Telecom says it has problems with people making calls on its XT network.
Telecom XT
Telecom prepares to move customers to XT network
Telecom prepares to move customers to XT network
Telecom is preparing for the final closure of its CDMA mobile network, the network that saved its battered reputation during the major XT network failures earlier this year.
XT relaunched with risk-free trial
XT relaunched with risk-free trial
Telecom last night relaunched its marketing campaign for its fast, but troubled, XT mobile network with an advertising campaign led by chief executive Paul Reynolds and a 30-day risk-free trial.
Telecom confirms separation, alliance focus
Telecom confirms separation, alliance focus
After a horror week on the markets, with its share price crashing to a record low, Telecom's fortunes look like they have started to improve.
Telecom can't find XT fault
Telecom can't find XT fault
The lack of mobile phone coverage from Telecom's XT network continued to frustrate thousands of people yesterday as services remained interrupted in Queenstown, Invercargill, Timaru and parts of Dunedin.
Demand cause of XT failures
Demand cause of XT failures
Telecom's XT mobile network was unable to cope with the number of customers wanting to switch to the ultra-fast service, the company said yesterday.
DCC moves phone contract to Vodafone
DCC moves phone contract to Vodafone
The Dunedin City Council is switching to Vodafone for its landline and cellular calls.
Telecom money for plantings
Telecom money for plantings
A $75,000 "goodwill gesture" from Telecom will go towards native plantings at Harbour Cone, Middlemarch and Warrington, in Dunedin, after the company sought to make amends for the failures of its XT system.
XT Network operational again after morning outage
XT Network operational again after morning outage
Telecom's troubled XT network is now running fully again in the top of the North Island after a three-hour outage today.
XT outage hits top of North Island
XT outage hits top of North Island
Thousands of Telecom XT phones users in the top half of the North Island were left frustrated when the troubled network failed again this morning.
Telecom satisfies DHBs
Telecom satisfies DHBs
The Otago and Southland district health boards' compensation package from Telecom is worth about $24,300, says regional chief information officer Grant Taylor.
Hospital boards satisfied with Telecom XT assurance
Hospital boards satisfied with Telecom XT assurance
The Southland and Otago district health boards say they are satisfied with Telecom's assurance its beleaguered XT network will be fixed.
Telecom creates website section for XT updates
Telecom creates website section for XT updates
Telecom has created a new section on its website to keep media and customers updated on its XT network during a review and improvements following a series of outages affecting thousands of customers.
Concerned business people receive XT update
Concerned business people receive XT update
A small but vocal group of Dunedin business people yesterday met Telecom executive Paul Deavoll to receive an update on measures to strengthen the troublesome XT mobile network.
Competitors make big push for Telecom's customers
Competitors make big push for Telecom's customers
Telstraclear has joined fellow telco Vodafone in a push to win new business from disillusioned Telecom XT mobile phone customers.
Community gain after XT pain
Community gain after XT pain
Thank you very much for your kind donation, Telecom. The company yesterday announced $250,000 funding for South Island community projects, after the failures of its XT network.
Health boards seek pledge on network
Health boards seek pledge on network
Telecom and its troubled XT network has been put on notice by the Otago and Southland district health boards.
Vodafone hoping to stimulate exodus from XT
Vodafone hoping to stimulate exodus from XT
Vodafone is today readying itself to capitalise on Telecom's ongoing XT mobile network woes by aggressively chasing consumer and business customers.
Enough is enough
Enough is enough
Apologies to the recently deceased author of Love Story, Erich Segal, but heading a new bells-and-whistles mobile phone network should mean never having to say you are sorry.
Dumping XT brand may be best, prof says
Dumping XT brand may be best, prof says
It could be in Telecom's long-term interests to dump the XT mobile network brand and revert to Telecom, University of Otago Professor of Entrepreneurship Brendan Gray said yesterday.