Inquiry into 111 options
Inquiry into 111 options
Communications and Information Technology Minister Steven Joyce has asked his officials to investigate options for emergency 111 calls to receive priority if mobile networks became unstable.
Telecom XT
Survey bad news for Telecom
Survey bad news for Telecom
Results from an Otago Chamber of Commerce survey being undertaken this week are likely to contain bad news for Telecom as members vent their frustration and anger about continued interruption to their mobile phone coverage.
Sorry is not enough, Telecom says
Sorry is not enough, Telecom says
The patience of Telecom chief executive Paul Reynolds ran out yesterday as he fronted up to media and customers to explain about yet another XT mobile network failure, which left up to 220,000 customers south of Taupo without coverage on Monday.
Who will take responsibility for XT?
Who will take responsibility for XT?
Sharebroking firms have been quietly selling their clients out of Telecom shares since late last year when the first XT mobile phone network failure became public in December.
Govt accused of sitting on hands over Telecom fiasco
Govt accused of sitting on hands over Telecom fiasco
Labour leader Phil Goff is accusing the Government of sitting on its hands over the Telecom's XT mobile phone network failure as a second head rolls over the ongoing issue.
Telecom still at loss to explain XT failure
Telecom still at loss to explain XT failure
Telecom is still searching for the reason why some voice services and up to 20% of text messages sent on its XT network in the South failed on Monday night.
Further texting troubles in the South
Further texting troubles in the South
Southern Telecom XT network customers yesterday experienced a second evening of text-messaging problems, but Telecom does not believe the failures are linked to last month's much wider network outage.
Telecom decline forecast
Telecom decline forecast
Telecom's quarterly after-tax profit is expected to be down 20%-40%, with southern broking houses forecasting declining revenues and debt repayments among immediate issues at hand.
XT outage continues in the South
XT outage continues in the South
A fault in Telecom's XT mobile network cutting services to thousands of customers continued tonight.
Telecom compensation announcement next week
Telecom compensation announcement next week
Thousands of Telecom XT mobile customers who have had their service cut off since Wednesday morning will have to wait until next week to hear news of compensation, the company's chief executive said today.
Telecom's $5 million compensation package for customers 'not bad'
Telecom's $5 million compensation package for customers 'not bad'
Telecom's $5 million compensation package to customers for last week's mobile network failure has received some positive responses.
Telecom XT service restored
Telecom XT service restored
The Telecom XT mobile network is back up and running this afternoon for some customers after crashing for the second time in just over a month.