![Malcolm Hendry.](https://www.odt.co.nz/sites/default/files/styles/odt_landscape_medium_4_3/public/story/2016/11/mhendry.jpg?itok=TqyjvZi3)
Chatsford Retirement Village, which has about 200 units and is home to 320 residents, was struck by lightning on October 19, frightening residents and staff.
After the Otago Daily Times was contacted by a concerned resident, chief executive Malcolm Hendry confirmed the village was yet to restore some services that had been affected by the lightning strike.
The services affected included television, telephone and ''call buttons'' in patients' rooms used to summon medical help in emergencies.
It was doing its best to fix the issues, but the complexity of the damage caused by the strike made it difficult.
''Bit by bit we have had to rebuild systems and each time we have rebuilt we have discovered new things that have been affected.''
He accepted the call buttons being out of action constituted a safety issue, but he had organised alternative measures for high-risk patients and offered St John medic alarms to others.
The system had been ''completely obliterated'' by the strike and parts had to be brought in from overseas to fix it.
The ''cable-based'' television system was also ruined by the strike and the need to bring in digital technology to replace it had slowed down repair efforts.
Telephone services were mostly back online by yesterday and it was hoped other services would be restored soon.
''We expect within the next week to two weeks the bulk of the issues that we have got right now will be dealt with.''
The cost of the repairs was expected to be in the hundreds of thousands of dollars and the village was working with an insurance assessor.