Pounawea Motor Camp owner Lee-Anne Dey said she also closed her facility on Christmas Day for the same reason.
While it was the busiest time of the year for camping grounds, she said it was necessary for her sanity.
"It’s because I’m tired and I’ve got no staff. It’s just me here running the place.
"Last year, I needed support because I had a drunken group and it escalated.
"I called 111 and I didn’t even get a phone call back.
"It’s just too much, so for my mental health, this [the temporary closure] has had to happen.
"I’m tired of dealing with entitled Kiwis.
"They want five-star accommodation but they only want to pay half the price."
She said she could could see why Queenstown operators preferred overseas tourists.
They came in late, they parked up their vehicles, they did their washing, they had a shower, they emptied their sewage tanks and refilled their water tanks, and then they left early the next morning.
"But Kiwis, they come in early, and they come in groups, so they’ve got that group mentality.
"They can be so inconsiderate. They don’t care about the people next door with the amount of noise that they’re making.
"They get offended when you say, ‘Come on guys, it’s after midnight, you need to turn it down a bit, there’s a baby trying to sleep next door’.
"It’s just when they get the drink in them."
She said they often break things or "bitch and moan" about things that need attention, but they never tell her about issues that need attention.
"The Kiwis are the hard work.
"I’ve dealt with all this for three and a-half years on my own, and I’m just tired, quite frankly.
"I don’t want to be arrested for abusing somebody. I need to be nice to people, so for my own sanity and mental health, I’m closing for a couple of days."
She said having more staff would help the situation, but it was difficult to find staff in such a remote area.
"The employment pool is horrendous."
She said she had limited the number of people staying in the camp in between Christmas and New Year’s Day, so she could cope with the workload, and not receive bad feedback from customers.
"There’s about 100 people in on 30 sites and six cabins at the moment, and it’s good. It’s manageable."
She said the present campers were given plenty of warning that the facility would be closed on the two days and they were happy to vacate.
"The camp will completely empty out on December 31 and that will give me all day to get the cleaning done, mow the lawns, do some maintenance and get the place all ready and fresh again."
Camper Laura Byars, of Oamaru, was sympathetic.
"We have a background in hospitality ourselves, so we understand that this period can be very stressful, and they have a responsibility to ensure everyone is having a good time.
"With New Year’s, you get all these people partying and drinking and it can get messy.
"I understand why they’ve decided to do this."
