Mr Wise (30), is the younger of only two Clefs d'Or ("keys of gold") concierges in Queenstown, and was the first New Zealander to be nominated for a Clefs d'Or world congress award.
He represented the country at the Toronto, Canada, congress in May, a gathering of over 600 Clefs d'Or concierges from around the world.
Although he did not win the Andy Pongco Young Concierge of the Year Award for which he was nominated, he still counted the trip as a life-changing experience.
"It was really good. It was not as great as it could have been as I didn't win, but I definitely flew the flag for Queenstown ...
and it was a real eye-opener with a lot of people who deal with royalty, celebrities and rock stars," Mr Wise said.
Although confidential, there were tales of celebrities ordering M&Ms sorted into their separate colours, and shared experiences of concierge life in "a different league from Queenstown" in five and six-star hotels in America, Europe and Dubai.
"New Zealand has 28 Clefs d'Or concierges ... I met the chief concierge of the MGM [MGM Grand Hotel and Casino in Las Vegas] where they have 30 on each shift, so it's just a whole different ball game out there."
The experience was also a helpful one for Mr Wise, as alongside Sofitel concierge Brian Wilkinson - the only other Clefs d'Or concierge in the resort - he will beresponsible for helping to host the 2013 conference.
The 60th international congress will be held in April - timed for the autumn colours, "and hopefully, a little dusting of snow" - between hotels in the Queenstown town centre.
He said it would involve locations such as Skyline complex, Coronet Peak, vineyards, and similar to this year's Trenz tourism conference, would have an adventure tourism familiarisation day.
As a contrast to this year's 618 delegates in Toronto, Mr Wise said they were aiming for a smaller conference of between 350 to 400 delegates, which would help avoid using marquees.
"Every conference in the last five years has been held in large cities, with five to six million people, so 15,000 people in Queenstown will be quite a shock, but I think when they arrive here, the place will win them over."
Next year's congress takes place in London.
