Those that have had a response have been told to buy a backup generator.
Vincent Community Board deputy chairman Russell Garbutt told a meeting of the board on Tuesday he had spoken to the business community and despite members emailing the lines company about how they were affected by the June 14 outage none at that point had received a reply.
"It is disappointing."
Yesterday, he said one cafe had received a reply advising lines charges would be refunded for the month but if their business relied on electricity they should consider investing in a backup generator.
"That is more than pathetic."
His comments follow Central Otago Mayor Tim Cadogan tabling his report on Tuesday which centred on the failure of the sole transformer supplying electricity to the town.
"I look at this and realise just how similar the words outage and outrage are," he said.
"There is a very real fear in the community that this will happen again."
He had since received a response from Aurora, but it was "highly technical"; he was working his way through it, he said.
In his report he said the power outage highlighted the failings of the Aurora lines network.
Years of underinvestment had left Clyde in this position, he said.
However, there was a question of where to go from here.
"No-one wants to face the increased lines charges Aurora are currently seeking from the Commerce Commission, but this outage is proof the investment is needed.
"Any stick that the regulator hits Aurora with for failing to provide the required level of service only comes back to slap you and me as consumers, as with the $5million fine imposed just a few months ago."
Calls for Dunedin to pay back money that it is claimed should have been invested in the network were a waste of time because "Dunedin won’t do it and can’t be made to", Mr Cadogan said.
