Orderly team completes one million tasks on electronic system

From left: Blair Mcintyre (Orderly supervisor), Christie Underwood, Emma Cronin, Glenda Waugh,...
From left: Blair Mcintyre (Orderly supervisor), Christie Underwood, Emma Cronin, Glenda Waugh, Stu Hale (Senior orderly supervisor)
Dunedin and Southland Hospital orderlies have celebrated the completion of their one millionth task on the CARPS electronic logging system. The task was escorting a patient to the main hospital foyer drop off point for their trip home from the hospital.
 
CARPS, a new interface was introduced three years ago to improve the management and logging of tasks.
 
“With up to 1000 tasks flooding in each day, the orderly team were glad to see the back of the old paper-based system,’ says senior orderly supervisor Stuart Hale.
 
Since the implementation of CARPS, the entire orderly team is able to see new and existing tasks live on their phone, allowing them to pick up tasks
instantly.
 
“Despite higher patient turnover, we’re able to attend to tasks more quickly, with improved organisation.”
 
What does the orderly team do?
 
Whether it’s moving medical equipment, furniture, or pharmacy medicine, the orderly team covers it all. One of the key services the orderly team provides is the safe transport of patients across different services. This ranges from transporting patients that arrive by helicopter, through to helping patients pack up for their discharge from hospital.