Ripple effect when business’ leaders struggle
It is mid-January and people have been, or still are, dribbling back into the workplace after a relaxing and refreshing summer break.
Connections
How to ‘pivot’ away from a story you are stuck in
How to ‘pivot’ away from a story you are stuck in
I am a little bit out of date — I still use the word "pivot".
Boosting chances of successful change: Scarf model
Boosting chances of successful change: Scarf model
There is no denying that change and innovation are the driving force behind progress and growth.
Providing a seam of gold for mending part of the job
Providing a seam of gold for mending part of the job
I have a love/hate relationship with shopping from the likes of Temu and Kmart.
Breaking free of your role in the Drama Triangle
Breaking free of your role in the Drama Triangle
Workplace conflict is all too familiar for many of us.
Harmonising in the spirit of the season
Harmonising in the spirit of the season
I recently returned to choir after a long hiatus.
Our modern written communications can easily go awry
Our modern written communications can easily go awry
A few weeks ago my broadband got disconnected by mistake.
Catfishing in the business world
Catfishing in the business world
I got catfished recently.
What to unlearn to win in the school of life
What to unlearn to win in the school of life
I used to be a teacher.
Look back, move forward
Look back, move forward
Confucius said: "Learning without reflection is a waste; reflection without learning is dangerous."
‘Cognitive dissonance’ and conflict resolution
‘Cognitive dissonance’ and conflict resolution
"I hate conflict. I avoid it."
People-pleasing risk to health, career
People-pleasing risk to health, career
I have been struggling to keep my mouth under control lately. My brain is shouting "no!" but my mouth is saying "yes", writes Sarah Cross.
The Mehrabian model is dead: tips on how to cope
The Mehrabian model is dead: tips on how to cope
When was the last time you received a real-life Christmas card?
Quiet quitting: what it is and how to best deal with it
Quiet quitting: what it is and how to best deal with it
"The Great Resignation", "hybrid working", "quiet quitting" ... 2022 has added a few phrases to the business lexicon.
Personality clashes at work need resolving
Personality clashes at work need resolving
We do not choose who we work with. Tensions and disagreements happening in the workplace can harm our business reputation, decrease our team's productivity and impact our wellbeing, writes Kate Hesson.
We need to stop the BS and go back to ‘be kind’
We need to stop the BS and go back to ‘be kind’
Since the first lockdown in March 2020, Kiwis have been encouraged to "be kind" to each other so we can get through the Covid pandemic.
Managers gain nothing from losing the plot at staff
Managers gain nothing from losing the plot at staff
Has your manager ever lost their cool at you? Read you the riot act? Given you a dressing down?
Adapting to change may be the best policy
Adapting to change may be the best policy
We are living through uncertain and changeable times. Who knows what the next 1pm or 4pm Government announcement will bring?
Parental burnout can be reflected in the workplace
Parental burnout can be reflected in the workplace
It's school holiday time — "juggle time" for working parents.
Coaching in the workplace needs intelligent strategy
Coaching in the workplace needs intelligent strategy
Growing your people is an integral part of being a leader. If each person in your team can improve their capabilities, the team’s performance as a whole will be lifted, writes Sarah Cross.