Gore Clutha Whānau Refuge moved into permanent premises in James St, Balclutha, about a year ago, after opening a new transitional housing facility in the town in 2019.
Transitional housing co-ordinator Aleisha Garside said she had recently been joined by social worker Sarah Anderson, meaning the refuge would now be able to offer an expanded range of services locally, as demand increased.
"We came to Balclutha a few years ago as there was no locally based service here and, in common with everywhere in New Zealand, family harm, homelessness and related challenges remain growing issues for people.
"Families and individuals from all walks of life are struggling with economic hardship. We see people come through the doors with no roof over their head, financial hardship and other life challenges. Through our programmes, we aim to help rebuild people’s confidence, and get them back on track to make it safer for them and their children."
Programmes include a regular women’s programme, beginning on June 5, for victims of family harm or those with trauma or low self-esteem; a tamariki programme; one-to-one social worker sessions to help with a range of issues; placements in transitional housing; and the Ideal Renters programme, which can work with people before they faced homelessness to avoid that outcome.
Ms Garside said anyone interested could find out more by approaching the refuge through social media, dropping in, or by phone.
Many services were open to both men and women, and couples.
"Where we don’t provide a service ourselves, we can refer to other services locally."
She acknowledged stigma was sometimes attached to approaching or receiving refuge services, but encouraged people to reach out and just talk initially.
"Our services are confidential, client-led and don’t require commitment.
"We’re here to help."
