Clutha Health First chief executive Ray Anton first signalled issues with medical staff shortages during the Balclutha facility’s annual meeting on November 16.
He said the shortages had now reached "severe" levels, leading Clutha Health First to issue a public advisory in local media last week.
In an advertisement appearing in Thursday’s Clutha Leader, it said the practice was "suffering a severe shortage of GPs and nurse practitioners".
This was leading to wait times for non-urgent appointments of two weeks, which were likely to grow longer.
Mr Anton said the situation was unlikely to improve for the foreseeable future.
"Unfortunately we’ve lost a couple of doctors, and one and a-half nurse practitioners, meaning our ability to deliver has been significantly reduced. Although we have one GP coming in January, other replacements are not proving quick to acquire, and we would appeal to the community for tolerance and assistance while we take the necessary steps to address the issue."
He said people could help by planning ahead, and remaining patient with reception and clinical staff.
"For non-urgent appointments, please allow two to four weeks advance booking; and if you are on long-term repeat medications, please contact us at least a week before renewal is due, or you may be without medication for a few days."
Urgent patients could still expect to be seen in a timely fashion, he emphasised.
Mr Anton said the reasons behind the issues were well-publicised, and yet to be resolved acceptably.
"This simply parallels the story nationally with pay parity issues that are ongoing. We’re no different as a rural practice here, where Te Whatu Ora Health NZ is not prepared to give us a commitment to pass on funding for pay parity for nationally-negotiated pay equity agreements, that are only available for their own staff."
He said it was understandable if rural practice staff sought better pay conditions elsewhere as a result, and potential new staff were reluctant to join.
"We’re investigating every possibility to address this serious issue, and will continue to seek solutions ..."
Mr Anton will conclude his 21 years at the facility in mid-December. He will be replaced by Buller District Council chief executive Sharon Mason.
