Acting emergency management controller Peter Hansby said the council's emergency management team was considering the "many challenges" self-isolation could present.
While, to date, the council had not seen a demand for campervan self-isolation areas "we need to be prepared depending on how this outbreak unfolds".
"Obviously, our hope is that this will not be needed.''
Mr Hansby said anyone who needed to self-isolate may need support to get through the 14 days, but particularly the more vulnerable, like the elderly.
"Remembering the need for social distancing and safe interaction, we encourage locals to check in on friends, whanau and those around you in your neighbourhood and see if they need assistance with food or medication, access to other services, or possibly just someone to talk with.
"If they don't have access to the internet, passing them the phone details or helping them order some groceries may be just the support they need."
The council had started listing online services for grocery and pharmacy deliveries, for example, on its website and set up its home page as a "hub'' of links and websites.
There was also a form for providers who were happy to offer services to self-isolators to send the council their details.
The council website also included a list of accommodation providers happy to put up domestic or international visitors who needed to self-isolate, but had nowhere to stay.
