Passengers flying on Jetstar out of Queenstown Airport now have the option of halving their check-in time.
Jetstar has installed "self-tagging" technology in Queenstown, Christchurch, Wellington and Auckland as part of its self-check kiosk facilities available since it launched in New Zealand on June 10.
Jetstar had a horror start to its New Zealand operations last month after customers complained about delays and being stranded by its 30-minute check-in policy.
Air New Zealand offered $50 one-way tickets to frustrated Jetstar customers after Auckland rugby fans booked on a flight to Wellington for the All Blacks' test were left behind.
The new technology's launch in New Zealand is the first permanent introduction of self-tagging facilities for checked-in baggage in Jetstar's global flight network.
Jetstar chief executive officer Bruce Buchanan said the airline's New Zealand customers had shown strong support for check-in technology, with 50% of passengers already choosing to either web-check or to check in through a self-check kiosk.
"The new technology importantly saves our passengers time as well as giving them greater control at check-in through a faster process around baggage that is required to be checked-in for a flight.
"At the same time, the cost savings the new technology delivers for Jetstar represent a further area where the airline's innovation supports our offer of the lowest everyday fares for people flying within New Zealand," Mr Buchanan said.
The airline had recorded up to a 50% reduction in the processing time for checked-in baggage through working trials of the self-tagging technology in Australia.
Passengers' bag tags are printed at the self-check kiosks before the tagged luggage is left and processed at Jetstar's designated drop-off point.
