An apology without action is just empty words, survivors say, after hours of speeches from heads of government agencies and politicians were broadcast around the country.
A man who lived in his parents' home after their deaths - on the understanding he paid the bills and maintained it - has been evicted for failing to keep his side of the bargain.
The family of a kindergarten worker killed when a truck smashed into a Victoria pre-school says she was the light of their lives and they will "miss her like crazy".