Life was not easy for Murat Bay when he first arrived in Dunedin more than 20 years ago.
Working for his brother, who had established popular Turkish cafe and restaurant Paasha in the city, Mr Bay’s conversation was limited to "hi, how are you, what would you like?", he recalled.
He was forced to leave his wife Nermin and young children behind in his native Turkey because of visa issues, and did not speak English.