Novopay problems continue

Mistakes with the Novopay payroll system have continued, a report from PricewaterhouseCoopers showed today.

Minister in charge of Novopay Steven Joyce released figures today for the latest pay period showing 447 schools complained about 1479 mistakes with staff pay.

The PwC reported showed there were 777 staff were notified as not paid, 231 were overpaid and 471 underpaid.

Mr Joyce said there were 3978 more staff covered in this pay period than in the previous pay period in which 1662 staff were paid incorrectly.

Mr Joyce said there were early indications there would be similar levels of errors recorded with pay period 25, due next week.

"We are continuing to see huge number of transactions in every pay period. The seasonal increase in new starts alongside the substantial re-work required in each pay period places considerable pressure on the pay system."

Mr Joyce said 78 software defects had been resolved with Novopay.

A second software release, planned for three weeks' time, is scheduled to resolve 140 bugs, according to the minister.

Mr Joyce said he expected to receive a technical review from reviewer Murray Jack by the end of the week.

 

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