BMW business manager's sacking justified

A former business manager sacked from an upmarket Auckland BMW dealership over allegations he falsely documented car finance deals has failed in his bid for compensation.

John Thomas Hawker was dismissed from Team McMillan BMW in March after the dealership raised concerns over paperwork he provided to the finance company it dealt with, BMW Financial Services.

Team McMillan sales director Ian Gibson said in a letter that Mr Hawker had deliberately misrepresented a finance deal for a BMW X5 which would not have gone through otherwise.

The $165,840 vehicle was sold at a discounted price of $153,840, with the buyer paying an $8000 deposit.

However, the paperwork applying for finance said the vehicle had been sold at its full retail price and the buyer had paid a $20,000 deposit.

The letter said Mr Hawker had personally benefited from the misrepresentation because he received a greater profit from it than if he had not done so.

Mr Hawker was on a $45,000 salary but earned $290,000 a year with commission.

The letter also said Mr Hawker had deliberately inflated the price of another BMW X5 which a customer had sold to the dealership in order to buy a Range Rover from elsewhere.

The BMW X5 was bought for $18,000 and the Range Rover was sold for $72,000, but paperwork provided to BMW Financial Services said the BMW was bought for $25,900 and the Range Rover was sold for $79,900.

Mr Hawker told the customer in an email that this would provide the additional $5700 needed to make up the $10,000 deposit for the deal to go through, the company alleged.

He also provided an invoice that falsely claimed the dealership owned the Range Rover, when it did not.

The allegations were made while Mr Hawker was already on notice for poor documentation, after BMW Financial Services raised concerns over "repeated omissions, inaccuracies, misunderstandings and failures to follow process over time''.

Mr Hawker was suspended on March 21 and was told he would be dismissed for serious misconduct two days later. He was asked if he wished to resign instead and he did.

He raised a personal grievance in April, claiming constructive dismissal and seeking $20,000 compensation through the Employment Relations Authority.

Mr Hawker argued the investigation into his conduct was carried out with undue haste, the dealership failed to provide him with information relating to his potential dismissal, and he was not given a proper chance to respond to claims over the Range Rover invoice.

He said his actions did not amount to serious misconduct because there was no loss to any party, the financial benefit he received was very limited, he was under "considerable pressure from management'' to push deals through, and the "creative means'' he used to do so were within industry norms.

Mr Gibson had on previous occasions consented to similar deals, and had placed too much weight on the breakdown of the relationship with BMW Financial Services in the decision to dismiss him.

Employment Relations Authority member Kenneth Anderson found a fair and reasonable employer would have dismissed Mr Hawker on the grounds that his conduct deeply impaired or destroyed the basic trust essential to an employment relationship.

He found his dismissal was justifiable both procedurally and substantively.

Costs were reserved.

 

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