Gore branch secretary Maeva Smith declined to comment on the police investigation sparked by a complaint about MP Todd Barclay.
However, she acknowledged the situation was unsettling, especially for older people.
"They just wonder what on earth is going on.‘‘It's an awkward time for the electorate. It's very difficult for everybody,'' Mrs Smith said.
Mrs Smith said the party was working hard to ensure constituents' issues were progressed as normal.
"There's a new lady in the office [in Gore] and we're trying to get things back to normal operations, because that's what an electorate's about.''
She hoped the April 1 annual meeting in Gore, which follows a series of annual meetings in electorate branches, would clear the air.
"It would be good for the party if this ruled a line under it and things could move on, but I don't know whether that will happen.''
A new chairman or chairwoman would be elected to replace Stuart Davie, who resigned last month from what he called an "untenable'' position.
Contacted on Wednesday, Mr Barclay said he had not been contacted by police.
"I remain absolutely focused on ensuring I work hard to represent the people of Clutha-Southland well and ensure those who contact my office get access to the advice or assistance they need,'' Mr Barclay said.
The Parliamentary Service has confirmed police have been in touch, but declined to comment further.
The Otago Daily Times understands the complaint stemmed from the "employment issue'' that led to Gore electorate secretary Glenys Dickson's departure, and it involves a claim the MP made a secret recording.
An electorate secretary in Queenstown, Barbara Swan, has also resigned.
